Meet Mark and Jess - Your Cruise Experts at Charting Chandlers
Welcome to Charting Chandlers, where ocean cruising dreams become reality! We're Mark and Jess, a husband-and-wife team of dedicated travel advisors based in Rochester, New York, who have turned our passion for cruise travel into helping others create unforgettable ocean adventures.
Our Journey
We honeymooned on our first cruise in 2006. Jess was very apprehensive of cruising, being terrified of water and enclosed spaces. It turned out that neither was to be feared; it was nothing but fun and relaxation. After that first cruise, we were both hooked! Cruising has been by far our favorite vacation.
Since launching our travel advisory business in March 2025, we've been committed to becoming true cruise specialists. Mark holds a Masters in Adventure certification with Royal Caribbean, and we're actively working toward certifications with other major cruise lines to ensure we can offer our clients the most comprehensive cruise expertise possible.
Our specialty lies in ocean cruises, with a particular focus on Royal Caribbean. Whether you're dreaming of your first cruise or you're a seasoned cruiser looking for your next adventure, we understand the unique magic that happens when you set sail on the open ocean.
Our Personal Cruise Philosophy
What sets us apart is our personalized approach to cruise planning, shaped by our own passion for travel and nearly two decades of experience cruising. We believe the perfect cruise balances adventure with relaxation, experiencing as many exciting activities and shore excursions as possible while also savoring those peaceful moments on your balcony, watching the ocean go by.
Some of our most cherished cruise memories include our romantic couples' getaway from Los Angeles to Vancouver, where we experienced the stunning Pacific coastline together, and our favorite family cruise through the Southern Caribbean, which showed us firsthand how cruises can create magical memories for travelers of all ages.
Understanding Every Type of Traveler
As parents to three children ranging from 13 to 26 years old, we truly understand the diverse needs of different travelers. We know what it takes to plan a multi-generational cruise that keeps kids excited, teenagers engaged, satisfies young adults seeking adventure, and provides relaxation for parents and grandparents alike.
Our family doesn't just cruise – we're also passionate about camping and other travel adventures. At home, we share our space with three cats and two dogs, so we understand the logistics of travel planning for families with various needs and considerations.
Why Choose Charting Chandlers?
When you work with us, you're not just getting travel agents – you're partnering with fellow cruise enthusiasts who have experienced many of the destinations and ships we recommend. We take the time to understand your travel style, whether you're the type who wants to zip-line in Cozumel and dance the night away, or prefer to find the perfect quiet spot to read while the ship sails to your next destination.
Our expertise with Royal Caribbean and many different ports means we can share insider tips about the best cabins, must-do excursions, and hidden gems both on ship and on shore. We're here to handle all the details so you can focus on making memories.
Ready to chart your next ocean adventure? Let Charting Chandlers help you discover why cruise travel creates some of life's most treasured experiences.
Contact us today to start planning your perfect cruise getaway!
